Terms of business.

01

Legal notice

This website is run by the business below, as required by Spain's information society services law, LSSI.

Trading name: Kitebox.

Owner: Felix Grant, autónomo.

NIF/NIE: Z1469451D.

Registered tax address: C/ Pere Dezcallar i Net 11, local 1, 07003 Palma de Mallorca, Illes Balears, Spain.

Email: felix@kitebox.co.uk.

02

Who these terms are with

These terms are between you, the client, and Felix Grant, trading as Kitebox, autónomo, Spain. They apply to every proposal, statement of work and order we agree with you.

03

Scope

Each piece of work has a written proposal setting out what we will deliver, what we need from you, the timeline and the price. Anything not in the proposal is out of scope.

If you ask for more, we will confirm the cost and timing in writing before we start. If we do not think we can do a piece of work well, we will say so.

04

What we need from you

Timely access to the people, accounts and content listed in the proposal. If these arrive late, the timeline moves by at least the same amount.

You are responsible for making sure the content you give us is accurate and that you have the right to use it.

05

Fees and payment

Website and build projects: 50% of the fee is invoiced when you accept the proposal and is due before work starts. The balance is invoiced at launch or handover.

Partner and Lead retainers: invoiced monthly in advance.

Invoices are due within 14 days. Prices exclude VAT, which we add where it applies. If an invoice is more than 30 days overdue, we may pause work after telling you in writing.

06

Changes and cancellation

Either of us can end a retainer with 30 days' written notice.

If you cancel a build, you pay for the work done up to the date you cancel, and the upfront payment is set against that first. Third party costs we have committed to on your behalf are also payable.

07

Intellectual property

Once you have paid in full, the intellectual property in the work we create for you transfers to you. Until then, you have a licence to use it for the project.

We keep ownership of our own tools, templates, code libraries and methods. Where any of these are part of what we deliver, you get a permanent licence to use them. Third party software, fonts, images and plugins stay under their own licences.

We may show the work in our portfolio unless you ask us not to.

08

Confidentiality and data

We keep your confidential information confidential, and we expect the same from you. Where we process personal data on your behalf, we will sign a data processing agreement with you. Our privacy policy explains how we handle our own data.

09

Liability

Our total liability to you is limited to the fees paid in the 12 months before the claim.

We are not liable for indirect or consequential loss, including lost profit, revenue or data. Nothing in these terms limits any liability that cannot be limited by law.

10

Governing law

These terms are governed by the law of Spain. Before going to court, we will both try to settle any dispute by talking it through.

11

Changes to these terms

We may update these terms from time to time. The version in force when you accept a proposal applies to that work.